Posts with tag 'Customer communications'

As a real estate agent, the relationships you have with others in your community are among your most important assets. One reason why Homesale Realty professionals are so successful is because of their dedication to building and sustaining those relationships over the long term.

As a real estate agent, your ability to bring a personal touch to your relationships is one way you can stand out. With that in mind, all real estate agents should get familiar with a classic, powerful tool for relationship management: The "thank you" letter.

Thank you letters, of course, are nothing new. Research has shown that job applicants who send a thank you letter to their interviewers are more likely than others to get the job. However, very few people will actually take the time to do it. This is where you have the opportunity to make a difference.

After all, you never know when someone you met might need to buy or sell a home!

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Negotiating is part of buying a home many clients worry about. That's why Homesale Realty puts more emphasis on it than the average firm. When you negotiate confidently on behalf of clients, you really stand out.

That's not all, of course. You could save buyers thousands.

The problem? Most people don't know exactly where to begin building their negotiating skills. The chance to practice doesn't come up often in daily life – and when it arises during a transaction, the stakes are often high. How can you get ready for that next bidding war before it happens?

These techniques will help you sharpen your negotiating skills no matter what level you're at now.

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According to research by the National Association of Realtors, homebuyers surveyed said they value honesty and trustworthiness above all the other traits a real estate agent can bring to the table. One of the reasons why Homesale Realty agents are successful is their ability to build that relationship of trust.

First-time homebuyers, in particular, always look for a real estate pro they can rely on. Buying your first home is exciting, but it can also be nerve-wracking. There are all kinds of questions that need to be sorted out. Financing may be the biggest one on most people's minds, but legal and tax issues lurk around the corner. Dealing with a seller and getting a home inspection can also be hectic.

First-time buyers don't always know what they don't know – and that's stressful! With that in mind, it's crucial to go the extra mile when you work with them. Let's look at five of the top ways to help first-time buyers be successful.

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To get started in the real estate business, it's often easiest to hit the ground running with buyer clients. One of the biggest reasons why Homesale Realty is so successful is because agents who decide to focus their business on buyers learn exactly how to do it.

As a buyer's agent, you are one of the most important allies your client has in reaching their real estate goals. Many buyers are on the market for the first time and go into the process expecting it to be difficult, stressful, and time-consuming. You truly have the chance to stand out!

Succeeding in real estate is a result of doing the right things – and doing them consistently and well. Buyer's agents and seller's agents have different ways to add value for clients and make a lasting impression. Are you doing everything you can to wow your current clients?

To build your reputation for customer care excellence, try these five ideas.

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In-person showings are making a comeback as COVID-19 restrictions are eased, but that doesn't mean buyers or sellers will be returning completely to business as usual. Expect an adjustment period, with some customers still cautious and others itching to get back to business. Taking steps to stay safe, sanitary, and proactive about health-related issues will still be priorities when showing homes. Support for agents during these unusual times is one reason why Homesale Realty is such a great choice for your career, and today we're taking a closer look at what to expect when showing homes as restrictions lift.

• Prepare to Practice Social Distancing
  While some restrictions are being eased, buyers won't necessarily want large numbers of people touring their home at the same time, and sellers may not be interested in being part of a large crowd in an enclosed space. So you may have to restrict the number of visitors who are in the house at the same time, to make everyone involved more comfortable. The exact number will depend on the seller's comfort level and on any remaining restrictions regarding public gatherings.

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