Posts with tag 'Customer communications'

According to research by the National Association of Realtors, homebuyers surveyed said they value honesty and trustworthiness above all the other traits a real estate agent can bring to the table. One of the reasons why Homesale Realty agents are successful is their ability to build that relationship of trust.

First-time homebuyers, in particular, always look for a real estate pro they can rely on. Buying your first home is exciting, but it can also be nerve-wracking. There are all kinds of questions that need to be sorted out. Financing may be the biggest one on most people's minds, but legal and tax issues lurk around the corner. Dealing with a seller and getting a home inspection can also be hectic.

First-time buyers don't always know what they don't know – and that's stressful! With that in mind, it's crucial to go the extra mile when you work with them. Let's look at five of the top ways to help first-time buyers be successful.

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To get started in the real estate business, it's often easiest to hit the ground running with buyer clients. One of the biggest reasons why Homesale Realty is so successful is because agents who decide to focus their business on buyers learn exactly how to do it.

As a buyer's agent, you are one of the most important allies your client has in reaching their real estate goals. Many buyers are on the market for the first time and go into the process expecting it to be difficult, stressful, and time-consuming. You truly have the chance to stand out!

Succeeding in real estate is a result of doing the right things – and doing them consistently and well. Buyer's agents and seller's agents have different ways to add value for clients and make a lasting impression. Are you doing everything you can to wow your current clients?

To build your reputation for customer care excellence, try these five ideas.

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In-person showings are making a comeback as COVID-19 restrictions are eased, but that doesn't mean buyers or sellers will be returning completely to business as usual. Expect an adjustment period, with some customers still cautious and others itching to get back to business. Taking steps to stay safe, sanitary, and proactive about health-related issues will still be priorities when showing homes. Support for agents during these unusual times is one reason why Homesale Realty is such a great choice for your career, and today we're taking a closer look at what to expect when showing homes as restrictions lift.

• Prepare to Practice Social Distancing
  While some restrictions are being eased, buyers won't necessarily want large numbers of people touring their home at the same time, and sellers may not be interested in being part of a large crowd in an enclosed space. So you may have to restrict the number of visitors who are in the house at the same time, to make everyone involved more comfortable. The exact number will depend on the seller's comfort level and on any remaining restrictions regarding public gatherings.

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Capturing great listing photos is key to an attractive real estate listing, and should be an important part of a successful social media strategy, as well. Instagram is the perfect medium for sharing your listing photos, creating engagement with your audience, and ultimately building more interest in your listings. Our marketing expertise is one reason why Homesale Realty can help take your career to the next level, and social media is an ideal place to start. So let's dig into the reasons why great listing photos deserve Instagram posts.

• Why Instagram Is Ideal for Real Estate Marketing
  Instagram is one of the most popular social media sites in the world, with a focus on photo, video, and engagement. More than a billion people log on to Instagram each day, with more than 100 million users per day in the United States alone. Instagram is a visual medium, which makes it perfect for sharing real estate content that's best presented through photo and video. Real estate content is very popular on Instagram, which leads to increased competition but also to a larger potential audience for your content.

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Everyone knows referral business is important in real estate, especially early in a career. But referrals aren't the only way that your past clients can help you succeed. One reason why Homesale Realty professionals are so successful is because of strong relationships!

And one of the best ways to leverage those relationships is through customer reviews.

Research shows most people trust customer reviews almost as much as they trust their own friends' recommendations. In most industries, customer reviews are considered much more believable than any statement made by a brand about its own products and services.

Not surprisingly, that's also true in real estate.

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